YOU CHOSE WHAT WE PROVIDE
For customer comfort we record every repair
POSTAL REPAIR
Sending your device to us by post is simple, safe, and fully traceable. Once you contact us, we’ll provide clear instructions on how to package your device securely and where to send it. When your device arrives, we’ll immediately send you an email or SMS confirmation so you know it’s safe with us, along with your unique reference number. Our technicians will carefully assess your device and send you a full, no‑obligation, all‑inclusive quote before any work begins — covering parts, labour, and any fees. If you accept, we’ll carry out the repair with the utmost care, ensuring your data remains completely secure and untouched throughout. Once completed, we’ll thoroughly test your device, notify you it’s ready, and return it to you via Royal Mail 1st Class tracked and signed‑for delivery. You’ll receive a tracking link so you can monitor its journey back and know exactly when to expect it — fast, safe, and straight to you.
In‑Person Drop‑Off
Our quote includes only the repair, parts, and labour — delivery fees are not included. You can avoid postage costs entirely by dropping your device off and collecting it in person from our workshop.
Home / On‑Site Visit
On‑Site Repair — We Come To You. Travel costs depend on your location and distance from our workshop. We’ll confirm the exact travel fee upfront — clearly separated from your repair cost — before arranging a visit.
"I can't say enough about the outstanding service I received from your company. Their team went above and beyond to meet our needs and exceeded our expectations."
Oliver Hartman